Small team.
Long memory.
We keep our teams small on purpose, so nobody has to explain themselves twice.
Started in Castleford, built on turning up
We support people whose needs don’t fit a standard care package — learning disabilities, autism, mental health conditions, and behaviour that services often call “challenging”.
We work from Castleford and Swansea. The model stays the same as we grow: recruit to the person, train before the first shift, keep the team small.
We are a young organisation, and would rather say so than oversell.
Four principles that decide how we work
Ask, don’t assume
The person decides how their day runs.
Same faces
Consistency is the intervention, not a bonus.
Out, not in
Support should widen a life, not shrink it.
Say it straight
If we can’t staff it, we say so.
Four things we will never do
Assessment, plan, record, review
None of it happens without the person and their family.
Assessment
At home, looking honestly at risks and routines.
Support plan
Written together, easy-read where that helps.
Daily records
Every shift logged, including medication.
Reviews
With you and the funder, plus changes as needs move.
Every item evidenced before shift one
Ask for the checklist covering your staff and we will send it.
Our regulator registration number, inspection outcome and insurance certificates will be published here as soon as they are confirmed. Ask us directly in the meantime.
The people behind it
Care delivery sits with our registered manager and team leads, each holding a small group of packages.
Send us staff photos and short bios to replace the placeholder images.
Two offices, two regions
More locations open as teams grow. Just outside the list? Call and ask.
“Same faces every week. They ask him what he wants, not me.”
Parent, Castleford · placeholder quote
Come and ask us anything.
Family or professional, one phone call tells you where you stand.